contact us

If you have a query please don’t hesitate to get in touch, we are here to help you.

customer enquiries

Business Enquiries

Telephone (UK)

Telephone (In)

Post

HotSquash Ltd, Tribec House, 60 Edward Road, New Barnet, Hertfordshire EN4 8AZ, United Kingdom

COMPANY REGISTERED NO: 7149080 

UK VAT no: 991 8160 88

order & payment

How can I pay?

We accept Visa and Mastercard credit cards and Visa, Electron, Solo and Maestro debit cards. You can also use Apple Pay on your mobile or Google Pay as alternative payment options. We are unable to accept American Express, cheques or cash.

How safe is your site?

We use the latest technology to protect your information to the highest standards. The Secure Sockets Layer (SSL) software we use encrypts the information you input, making it practically impossible for unauthorised parties to read.

When you make a purchase, a padlock will appear in the bottom right corner of your screen. This shows a safe, secure connection has been made, and a window may pop up to let you know this has happened.

The encryption technique we use is the highest standard available for e-commerce and certified by Comodo, a respected certification body for internet firms.

What do the Verified by Visa and MasterCard SecureCode signs on the page mean?

These schemes are run by Visa and MasterCard to ensure no unauthorised person can use your card online. To join you need to complete a one off registration with your bank or card provider. There is also the option to register at our checkout. Then, every time you proceed through an online checkout, a pop out window will appear where you must enter your password before the transaction can be completed.

Do you sell gift vouchers?

Yes, £15 and £25 gift vouchers are available.

What if something is wrong with my order?

Please contact our friendly, London based Customer Service team on

Telephone (UK): 0845 519 665

Telephone (International): +44 (0)20 7018 4690

For business enquiries: info@HotSquash.com

For customer enquiries: contact@hotsquash.com